How to get help


Individuals and business owners who sustained losses must start by filing an insurance claim with their own insurance company. The uninsured may proceed directly with a claim through the Federal Emergency Management Agency.  


FEMA provides financial assistance to eligible applicants who are not insured or underinsured, but those benefits occur after insurance settlement. FEMA does not duplicate benefits from insurance or pay deductibles. Nor do they provide food vouchers.


After preventing further damage by covering any windows or roofs damaged by falling trees, or turning off the water supply to burst pipes, FEMA recommends the following steps:

• Take photos of the damage. 

• Make a list of damaged or lost items. 

• File an insurance claim; the uninsured may skip this step. 

• Apply online or call one of the toll-free numbers.


Register online at or call 1-800-621-3362 or 1-800-462-7585.The Texas Health and Human Services Commission received federal approval Sunday to allow Supplemental Nutrition Assistance Program recipients to buy hot foods and ready-to-eat meals with benefits due to the recent severe winter storm.


Supplemental Nutrition Assistance Program recipients were approved Friday to apply for replacement benefits for food lost or destroyed because of the severe winter weather by dialing 2-1-1.



Biden declares Wilco major disaster zone


After crushing winter storms pummeled Texas last week, President Joseph Biden Jr. Friday declared Williamson County a national disaster area, making it eligible for federal assistance.


Williamson was among the first group of Texas counties to be approved, along with 76 others.


Texas Governor Greg Abbott requested the major disaster declaration last week for all 254 counties to provide individual assistance, public assistance and hazard mitigation for individuals and communities affected by last week’s ice storm followed by a half foot of snow and several days of well below freezing.


The governor called the president’s partial approval an “important first step.”


All Texas counties are expected to receive federal help.


“I am grateful that the federal government has seen our need and is willing to help our residents restore their homes and lives,” County Judge Bill Gravell said Monday.


Commissioner Terry Cook, Precinct 1, said she hopes the federal disaster declaration will offset expenses incurred by the county in assisting residents. 


“I do believe the county responded appropriately for the needs of our residents, cities, schools, hospitals, etc.,” she said.