Boil water notices lifted

All boil water notices for Georgetown customers have been lifted.


On Monday the city lifted the final boil water notice that had affected the Florence area. A total of about 19,600 residents were impacted by the boil water notices. Water service has been restored. But the system is still recovering, so the Phase 3 water restriction remains in place for all customers through today, Wednesday, Feb. 24.


Customers might experience sedimentation and/or discoloration resulting from loss of pressure in the water system. To remove these, people should flush household pipes, ice makers, water fountains, etc., before using water for drinking or cooking. Flushing means letting the water run to ensure no sedimentation and/or discoloration remains in your pipes.


Steps people should take include:

• Running all cold-water faucets in your home until air and discolored water stop.

• Making and discarding three batches of ice to flush automatic ice makers.

• Running water softeners through a regeneration cycle.


As the water system works to refill the water towers, it takes time for the system to fully respond; continued fluctuations in water pressure are expected.


No more boiling water

City tightened spigot on non-essential water use

Water systems back to ‘normal operations’


When Stephanie Holland and her husband Brian learned about Georgetown’s water restriction order, they considered the impact it would have on their Cool Waves Express Car Wash business.

Water customers, including car wash businesses, were initially prohibited from using water for non-essential purposes until Wednesday. The order began Sunday when the city enacted Stage 3 of its Drought Contingency Plan. Restrictions on nonessential use of water lifted Tuesday at noon for all Georgetown water customers. The City’s water has recovered storage capacity and returned to normal operations following the winter storm, allowing the City to lift the restrictions early.


“We are a family-owned and operated business so this order, on top of a week of weather closures, is going to have a big impact on our family and our employees,” Ms. Holland said. “More importantly we love the community and people of Georgetown and know we are not alone in being impacted. We are all in this together.”


She said Cool Waves is responsible with water and that the vast majority of its wash water is reclaimed and recycled onsite.


“We are ready to wash as soon as Georgetown says we can,” Ms. Holland said. She asked residents not to wash their vehicles at home while car washes in Georgetown are closed, saying driveway washes use much more water and add chemicals and contaminants to storm drains.


City Manager David Morgan said, “We are so grateful for everyone’s hard work limiting water use the past few days. Our water system recovered much quicker than anticipated, and we have returned to normal operations. The water and power outages many of our customers experienced during and after the winter storm last week were extremely challenging on all of us. The strength and goodwill you showed your neighbors and our crews working around the clock truly helped us all get through this.”


Water uses such as irrigation, washing vehicles, adding water to a pool, and industrial uses are permitted once the restrictions lift. However, leaving irrigation systems off and limiting other outdoor uses are still encouraged.